Terms & Conditions

1. Definitions

In these Terms and Conditions:

• "Company", "We", "Us", "Our" refers to Horizon Collective
• "Client", "You", "Your" refers to the individual or organisation using our services
• "Services" refers to consulting services provided by Horizon Collective
• "Agreement" refers to any engagement letter or contract between You and Us
• "Deliverables" refers to work products created during an engagement

2. Acceptance of Terms

By engaging our services or using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

You must be at least 18 years old and have the legal capacity to enter into binding agreements to engage our services.

3. Services Description

Horizon Collective provides business consulting services including:

• Growth Strategy Planning
• Operational Excellence Reviews
• Team Effectiveness Workshops

Specific services, scope, and deliverables will be outlined in a separate engagement letter or proposal for each project.

4. Engagement Process

4.1. Initial Consultation: We begin with a preliminary discussion to understand your needs. This initial conversation does not create a binding agreement.

4.2. Proposal: Following initial discussions, we will provide a written proposal outlining scope, timeline, deliverables, and fees.

4.3. Acceptance: An engagement commences upon your written acceptance of our proposal and payment of any required deposit.

4.4. Changes: Any changes to the agreed scope must be documented in writing and may affect fees and timeline.

5. Client Responsibilities

To enable us to deliver our services effectively, you agree to:

• Provide accurate and complete information as requested
• Make key personnel available for interviews and meetings
• Provide timely feedback on deliverables
• Grant reasonable access to necessary documents and systems
• Comply with agreed timelines and milestones
• Make payments according to agreed schedules

6. Fees and Payment

6.1. Pricing: Our fees are quoted in Hong Kong Dollars (HKD) and will be specified in the engagement proposal.

6.2. Payment Terms: Unless otherwise agreed, invoices are payable within 14 days of issue.

6.3. Deposits: We may require a deposit before commencing work, as specified in the proposal.

6.4. Additional Expenses: Any agreed-upon expenses (travel, materials, etc.) will be invoiced separately at cost.

6.5. Late Payment: We reserve the right to suspend services if payments are significantly overdue.

7. Intellectual Property

7.1. Client Materials: You retain ownership of all information and materials you provide to us.

7.2. Deliverables: Upon full payment, you receive a licence to use deliverables created specifically for your engagement.

7.3. Our Methodologies: We retain ownership of our pre-existing methodologies, frameworks, and tools. You receive a non-exclusive licence to use these within deliverables.

7.4. Restrictions: You may not resell, distribute, or use deliverables to provide competing services without our written consent.

8. Confidentiality

8.1. Both parties agree to keep confidential all non-public information shared during the engagement.

8.2. We will not disclose your confidential information to third parties except with your consent or as required by law.

8.3. Confidentiality obligations survive the termination of any engagement.

9. Disclaimers

9.1. No Guarantees: While we strive to provide high-quality services, we do not guarantee specific business outcomes. Consulting services involve inherent uncertainties.

9.2. Professional Advice: Our services do not constitute legal, financial, or tax advice. We recommend consulting appropriate professionals for such matters.

9.3. Implementation: You are responsible for decisions regarding implementation of any recommendations. We are not liable for outcomes of implementation decisions.

10. Limitation of Liability

10.1. To the maximum extent permitted by law, our total liability for any claims arising from an engagement shall not exceed the fees paid for that engagement.

10.2. We shall not be liable for indirect, consequential, or special damages, including lost profits or business opportunities.

10.3. These limitations do not apply to liability that cannot be excluded by law.

11. Termination

11.1. Either party may terminate an engagement with 14 days' written notice.

11.2. Upon termination, you will pay for all work completed up to the termination date.

11.3. Confidentiality and intellectual property provisions survive termination.

12. Force Majeure

Neither party shall be liable for delays or failures in performance caused by circumstances beyond reasonable control, including natural disasters, civil unrest, or government actions.

13. Governing Law and Jurisdiction

13.1. These Terms are governed by the laws of the Hong Kong Special Administrative Region.

13.2. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

14. General Provisions

14.1. Entire Agreement: These Terms, together with any engagement letter, constitute the entire agreement between the parties.

14.2. Severability: If any provision is found invalid, the remaining provisions continue in effect.

14.3. Waiver: Failure to enforce any provision does not constitute a waiver of that provision.

14.4. Assignment: You may not assign your rights under these Terms without our written consent.

15. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of updated terms.

16. Contact Information

For questions about these Terms, please contact us: